Your privacy matters to us. Here’s exactly how we handle your information.
Effective: May 21, 2026
Last updated: May 2026
Saskatoon, SK
1. Who we are
We are a locally grown microgreens business based in Saskatoon, Saskatchewan, Canada. We operate this website to sell fresh microgreens, growing kits, and related products to customers in Saskatoon and surrounding areas. We are the data controller responsible for the personal information collected through this site.
This Privacy Policy is written in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Saskatchewan’s applicable privacy legislation.
2. Information we collect
We collect only what we need to serve you well. This includes:
| Type | Examples | When |
|---|---|---|
| Identity | Name, email address, phone number | When you place an order or sign up |
| Address | Delivery address, postal code | When you place order or checkout. |
| Payment | Card type, credit card details (we never store card numbers) | At checkout via secure processor |
| Order history | Past orders, preferences | Automatically with each purchase |
| Usage | Pages visited, browser type, IP address | Automatically via cookies |
| Communications | Messages, feedback, support enquiries | When you contact us |
3. How we use your information
We use your personal information only for legitimate purposes, including:
- Processing and fulfilling your orders and subscriptions
- Communicating about your order status, delivery, and updates
- Sending promotional emails or harvest updates — only with your consent
- Improving our website, products, and customer experience
- Complying with legal obligations under Canadian law
- Preventing fraud and ensuring platform security
We will never sell your personal information to third parties.
4. How we share your information
We share your data only where necessary, and always with care:
- Delivery partners — your name and address are shared with our delivery service to fulfil your order.
- Payment processors — your payment details are handled securely by our payment provider (e.g., Stripe or Square) and are never stored on our servers.
- Email marketing tools — if you’ve opted in to our newsletter, your email may be stored in a platform like Mailchimp.
- Legal requirements — we may disclose information if required by law or to protect the rights and safety of our business or customers.
We do not sell, rent, or trade your personal information. Ever.
5. Cookies & tracking
Our website uses cookies — small text files stored on your device — to improve your experience. These include:
- Essential cookies — required for the site to function (e.g., shopping cart, login session).
- Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics). Data is anonymised where possible.
- Marketing cookies — used only if you’ve opted in, to show relevant content or ads.
You can control cookies through your browser settings. Disabling non-essential cookies won’t affect your ability to place orders.
6. Data retention
Under PIPEDA and applicable Saskatchewan privacy law, you have the right to:
- Access — request a copy of the personal information we hold about you.
- Correction — ask us to correct inaccurate or incomplete data.
- Withdrawal of consent — opt out of marketing communications at any time.
- Deletion — request that we delete your data, subject to legal retention obligations.
- Complaint — lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
To exercise any of these rights, contact us at info@saskatoongreenhouse.com. We will respond within 30 days.
7. Your rights
Under PIPEDA and applicable Saskatchewan privacy law, you have the right to:
- Access — request a copy of the personal information we hold about you.
- Correction — ask us to correct inaccurate or incomplete data.
- Withdrawal of consent — opt out of marketing communications at any time.
- Deletion — request that we delete your data, subject to legal retention obligations.
- Complaint — lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
To exercise any of these rights, contact us at info@saskatoongreenhouse.com. We will respond within 30 days.
8. Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our website uses SSL encryption (HTTPS) for all data transmitted during checkout and account activity. Payment data is processed through PCI-DSS compliant providers.
While we take security seriously, no method of internet transmission is 100% secure. If you have reason to believe your data has been compromised, please contact us immediately.
9. Third-party links
Our website may contain links to third-party websites (e.g., social media, recipe blogs, partner farms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
10. Contact & updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. For significant changes, we will notify you by email if you are an existing customer.
If you have any questions about this Privacy Policy, please contact us.